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  CONTACT US
Please take the time to read our FAQs. Click on questions to have answers displayed. Scroll down to contact us.
Q.

Where is REI based? Is it independently owned?

A.
REI is an Offshore Company in Jebel Ali Free Zone in Dubai, United Arab Emirates. REI is independently owned.
Q. Why should I post my property on REI?
A. REI provides a network of 700 domain names and expands your properties’ viewings to the whole world. You are accessing your local market and worldwide markets as well.
Q. Who can post properties on REI? How can I sign up?
A. Everyone can list properties on REI. Click at the top of the page as agents or private sellers.
Q. How many properties can I post?
A. All users can post as many properties as they want.
Q. How many pictures am I allowed to upload?
A. You can upload as many pictures as you want.
Q. Can I sell a property in a different country than the one I reside in?
A. Yes, you can! And it is free of charge. Every property is listed in its country of origin even if you are located on the opposite side of the planet.
Q. Are there any differences in posting residential and commercial properties?
A.

There are no differences and limitations.

Q. How can REI be a website solution for me as a real estate agent?
A.

Beyond worldwide exposure provided for the first time in online real estate, REI offers you an Inbox where you can receive emails that are saved for management. You can print your properties as window displays, email them, and fax them to your clients. You are free to edit and delete your properties.

Q.

As an agent, how can I promote myself and provide visibility for my company and properties?

A. You can promote and provide visibility for your company and properties by buying points. You will be able to raise your company and properties above others and come as first in our search engines.
Q. As a private seller how can I promote my property?
A. You can promote your property and provide visibility for it by buying points. You will be able to raise your property above others.
Q. Are Points for free?
A. Points are not for free and are available for purchase. Please check Buy Points.
Q.

Why buy points?

A. Buy points and raise your property or company above others in the search result, to be the first to be displayed and contacted.
Q. I have forgotten my password, what do I do?
A. Go to Agents or Private Sellers Sign In > enter your email (Username) > click on "I forgot my password; Send it to me by email. Thank you.".
Q.

How can I add a new contact person in the company?

A. Sign In to your account > Add Team Member.
Q. I would like to inform or send all my properties to my clients or friends. What should I do?
A.

Sign in to Your Account > View/Edit Properties > click on Send Properties.

Q. Some properties are listed more than once by different agents. Why so?
A. This means that the seller is collaborating with two or more agents. If you happen to be one of those agents then you can raise your listing above others by buying points to your property.
Q. How would I know if a buyer is interested?
A. Buyers will contact you directly. You will receive a message in your inbox. REI does not intervene in the process and does not receive financial gain.
Q. If my property is Sold or Leased, what should I do?
A.

Sign in to Your Account > View/Edit Properties > Press ‘Edit’ your property > click ‘Sold’.

Your property will be sent to View Sold Items or View Leased Items.

Q. How do I start looking for a property? Do I have to pay for searching?
A. Buyers can browse free of charge. Go to a country’s link of your choice and start your search by selecting your required criteria. We also offer a unique way to search for properties by keywords.
Q. Can I calculate a mortgage? Can I convert from one currency to another?
A. REI provides you with Converters including mortgage calculator and currency converter.
Q. How can I check the latest properties uploaded?
A. Whenever you conduct a Search, go to Sorting and select Latest Listings.
Q. How can I search for an Agent on REI?
A.

Go to Find an Agent.

Q. The maps are not opening, why so?
A. In order to view the maps you have to download Adobe Flash Player at: http://www.macromedia.com/software/flash/about/.
Q. My credit card is not being accepted why?
A. We often have problems accepting credit cards from: Nigeria, Ukraine, Afghanistan, Myanmar, and Iran. We advice you to use credit cards issued in other countries or to pay via bank transfer.
Q. I have paid by bank transfer, but the service I have ordered has not been activated, why so?
A. It is because your payment remittance has been transferred to the accounting department who will check if your payment has been received.
Q. What should I do if someone harasses me or sends me spams?
A.

You are required to inform REI’s Support Team immediately. We will  seriously look into the matter and investigate it.

Q. Where can I advertise on REI?
A.

REI offers the choice to advertise on its three interlinked layers. Please check Advertise.

Q.

We are an advertising agency, can we collaborate together?

A. Yes, we can. Please contact REI’s Publicity Team
Q. If more than three properties or companies hold the same amount of maximum points, what happens?
A.

Then the top three companies and properties would be selected among those equals by the most recently bought points.

Q.

What currency does RealEstateInternational.com use?

A. All REI services are in US Dollars. REI provides a simple currency converter (in Tools) that allows you to evaluate REI rates in the currency of your choice.
Q.

After adding my properties, does REI provides me with tools that will help me to promote my properties?

A.

You can print your property (Print Property) and its map (Print Map). Both documents can be used as a brochure or a window display, and both can be mailed or faxed. You also have the option to email the property by using the ‘Email Property’ feature.

Q.

I need to add video presentations for my properties and company. How can I do so?

A.

You can upload video and even presentation (PowerPoint etc) files. Upload a video file for your company, in Edit Your Info and this file will be viewable in Agent Webpage. You can also upload files for your properties in Add New Property which potential buyers can access in View Details of your property.

Q. How can I change my password?
A. Go to Edit Your Info and change your password.
Q. Can I change languages on REI website?
A.

REI is available in several languages: English, French, Spanish, Japanese, Arabic, Chinese, German, Italian, Korean, Portuguese, and Russian.

To change the language, select your desired flag at the top of the website pages.
Q. I want to offer my property for sale and rent: Do I have to enter it twice?
A. No, there is no need to enter the property twice. When you Add New Properties, choose the Sale / Rental option, and your property will be automatically duplicated, once as a Sale Property and once as a Rental Property.
Q. How many Buyers use the Internet in searching for a home?
A. The latest consumer survey of home buyers and sellers conducted by the National Association of REALTORS® (NAR) in November 08, 2008 shows that 87 percent of the Buyers used the Internet in searching for a home.
Q.

Do you offer XML data feed solution?

A. Yes we do. Contact now: support@realestateinternational.com for more information. 
CONTACT US

We have the pleasure to introduce Real Estate Lebanon, a website dedicated to real estate in Lebanon. This website is privately owned by ASCOT, a real estate Brokerage, Consultant and development in Lebanon.  In order to post your properties on Real Estate Lebanon, email ASCOT now on sales.ascot@gmail.com or call us now on +961.1.320.000

 

 
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